20 Jan Know Mobile Problems Types : Software or Hardware
Broadly, there are two types of problems shown in a Mobile phone. In this article, we will discuss different problems and their types with possible solutions. Let’s start.
When a customer brings a faulty mobile for repairing, you should know whether the problem is software related or hardware related. It is very important to identify the problem before repairing.
I have listed some software-related problems. They are:
- Mobile stuck at Logo
- Mobile auto restarting or rebooting continuously
- Invalid IMEI number
- Some OS files missing
- Unable to remove Installed Apps
- Forgot Pattern Lock / Security Password
These above-said problems can be solved by Flashing the right and stable firmware files. Otherwise, the mobile will be dead.
I have listed some hardware-related problems. These are :
- Call not connected (Network related)
- Not audible to other Person (MIC related)
- Not audible to self (Ear speaker/Ringer/ Audio IC related)
- Cracked Display
- No Display
- Touch not working
- Slow or Fake Charging
- No Charging
- Mobile overheating
In these cases, faulty components need to be changed or replaced by new components.
There are some special cases where problems may be related to both software and hardware.
Mobile restarts continuously when Battery is connected :
This type of problem is generally a hardware-related. It will happen if Power Button shorts.
Mobile restarts continuously after pressing the Power switch
It is mostly due to the software related problem. But after flashing, if the problem will be solved, it is a hardware related problem, In this case, try to change the Battery. A faulty Battery circuit may cause restarting the Mobile.